A virtual call center provides customer service agents for its clients. The virtual call center will route an incoming call to the phone of the work from home customer service agent. The majority of communications take place over VoIP which makes the calling rates much cheaper and you can work from your home.
One of the best work from home jobs are for these call centers as an agent. These are some of the "real work from home jobs".
These jobs provide work from home opportunities to people who may otherwise not be able to work a job that requires you to travel to an office. They also offer part time positions so the job is suitable for housewives, college students or retirees looking to make extra money. They also offer full time work from home positions.
Some of the requirements to become a virtual call center employee:
The hiring companies provide online training and then some on the job training for their new employees. There should never be an up front fee for these jobs as they are legitimate companies looking for employees that will provide work from home customer service to their clients.
Under most circumstances, an agent work from home position for a call center will be for independent contractors. Some companies hire people directly as employees offering all the benefits and perks for any full time employee. A full time work from home position is rare as an agent, but is possible so keep searching because they are out there.
The salary for these positions will entirely depend on the number of calls you take. Some companies may pay per minute or possibly pay per call. The average pay for a call center agent can range from $8 to $25 per hour.
Virtual Call Center Jobs
Working Solutions has various positions available for home based call center agents.
Alpine Access is a leader in the work at home call center industry.
Brighten Communication specializes in lead generation. They are looking for callers with previous telemarketing and cold calling experience. The clients you will be making calls on behalf of represent professional organizations in industries such as finance, brokerage, and high-tech. To see all of their employment requirements, visit their website.
Customer Loyalty Concepts deals in both outbound and inbound calling. They deal with sales, customer service, telemarketing, surveys and customer retention. They only hire home based agents.
West at Home provides outsourced communication solutions to clients. They have home based agents across the country.